Ordering
Order any time. Three ways.
Web store, app or your rep. Every order lands in the same system, gets picked in our warehouse in Antioch and rides our truck to your door on your route day.
1. The web store
Sign in at order.kosdistribution.com from any computer, tablet or phone. You see your prices, your order history and the full catalog with pictures. Build the order, submit it, done.
2. The Avocado app
The Avocado is our own ordering platform, built for KOS customers. It runs the web store and the app our reps carry into your store. A customer app for iPhone and Android is on the way; your rep will tell you when it is ready.
3. Your rep
Prefer to talk? Call, text or WhatsApp your rep with the order, or let them walk the store with you. Same prices, same truck.
Getting set up
From application to first order
1
Apply online
Fill out the new customer application. It takes about five minutes.
2
Your rep activates your account
They set your prices and route day and send your web store login.
3
Order and reorder
Sign in, build the order, submit. Reorder from your last invoice in a couple of taps.
Ordering questions
Can I see prices without an account?
No. Prices are set per account in our system, so you need an active account to see them. Apply here and your rep activates it, usually within one business day.
I forgot my login.
Call or text your rep, or call the office at (615) 645-6837 and we will reset it.
Where do I see this week’s deals?
On the promotions page, in the web store, and from your rep.
Something arrived damaged or missing.
Check the delivery against the invoice while the driver is there and note it on the ticket. Report anything else within 48 hours and we will make it right.
Do you deliver to restaurants too?
Yes. KOS Foodservice serves restaurants, caterers and institutions across Middle Tennessee, Southern Kentucky, North Georgia and North Alabama.
Ready to place an order?
The web store is open 24/7. Orders are picked in Antioch and delivered on your route day.